🎥
Video Coming Soon
This lesson's video is currently being produced.
Description
Key Concepts
My Notes
Discussion

Lesson Overview

No single coaching approach works for every client. Personality psychology gives us evidence-based frameworks to understand individual differences and tailor our coaching accordingly.

Learning Objectives

  • Describe the Big Five (OCEAN) personality traits and their coaching relevance
  • Explain the DISC model and identify practical applications in client interactions
  • Understand locus of control and its impact on client responsibility and autonomy
  • Recognise how introversion/extroversion affects training environment preference
  • Apply personality insights to customise communication and feedback style

The Big Five (OCEAN)

The most research-validated personality model. Each dimension exists on a spectrum:

Openness
High: curious, variety-seeking. Low: prefers routine and structure
Conscientiousness
High: disciplined, organised. Strong predictor of adherence
Extraversion
High: energised by social interaction. Low: prefers quiet, personal sessions
Neuroticism & Agreeableness
High N: needs reassurance. High A: cooperative, responds to harmony

Locus of Control

Clients with an internal locus believe they control outcomes — they take ownership and respond well to autonomy-supportive coaching. Clients with an external locus attribute outcomes to luck or others — they need more structure, encouragement, and explicit success evidence to shift toward internal attribution over time.